Healy FAQ App frequently loses connection to Healy

Healy FAQ App frequently loses connection

If the Healy app is frequently losing connection to your Healy, please try the following steps:

- Restart the Healy app and try again,
- Exit the app, reset the Healy device (hold the power button for 15-20 seconds until steady green light) and try again,
- Fully charge your Healy,
- If none of the steps above work for you, try the following:
iOS - restart the phone
Android - clear Bluetooth cache and data on your smartphone (tutorials on how to do it can be found online, if you need assistance reach out to our support).

(Information taken from Healy Corporate Support FAQ page)

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