Ryanair will not issue refunds to customers until 'coronavirus crisis is over', airline confirms

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Ryanair has told passengers it will not pay refunds for cancelled flights until the coronavirus crisis "is over".

The budget airline has offered customers who had flights cancelled because of the Covid-19 outbreak vouchers or an alternative flight at a later date.

However, if passengers want cash refunds for the flights, they have been told to wait in a queue to be paid once coronavirus restrictions are lifted.

UK and EU law states that airlines and package providers must fully refund customers' money within 14 days if their trip is cancelled.

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