FREQUENTLY ASKED QUESTIONS - Video 3

When will your audiology clinics reopen?

We cannot provide you with an exact date at this time. We are monitoring all sources of information related to COVID-19, and will reopen as soon as it is safe for you and our employees.


Is there someone at CHS whom I can talk to?
Our Hearing Care Counseling program is providing virtual services. A hearing care counselor can provide you with supportive information about your hearing and hearing aids during this time. If you need mental health counseling, our Connect Counselors are also here for you. Please contact our tollfree number at 1-866-518-0000 for more information.


What if I need an urgent hearing aid repair?
While many hearing clinics are closed due to the COVID-19 shutdowns, CHS’s hearing aid manufacturing partners are working directly with the public to assist with hearing aid repairs. Please call CHS tollfree at 1-866-518-000 and one of our agents will be able to provide you with more information.


What if I need hearing aid batteries and other supplies?
Please contact CHS at our tollfree number, 1-866-518-0000, and we will be happy to provide you with more information.

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